Available in stock at your site, at ours and at our factory
- Guaranteed originality
- Ready availability
- Technical consulting
- A stock of spare parts available in our UK premises in Swindon
- Large stock and manufacturing plant in Italy with a delivery in less than 48H on over 85% of spare parts
- Further stock also in our other subsidiaries around the world
- Original spare parts that ensure compatibility and outstanding quality
- Our spare parts are available for at least 10 years after we supply your equipment
- Option to obtain a customised multi-level spare parts kit
All of our new machines benefit from a comprehensive twelve months parts and labour warranty and service back-up facility.
Our service department carries a complete range of spare parts offering our customers a same day dispatch service or with request for immediate installation by one of our engineers.
Besides maintenance and technical assistance services, Ilpra always guarantees a well-stocked service of spare parts and consumables. We do not only guarantee the ready availability, but we also certify that we use original spare parts of any type of our machines or installations (of any age) in order to preserve your investment. Our Technical Service guarantees the specifications, orders and rapid delivery of original, quality spare parts, as well as the highest standard of consultancy service, which is in addition to the detailed technical documentation supplied with every Ilpra machine. Our technicians will help and guide you in identifying and purchasing the required spare parts. Thanks to access to a worldwide technical database and all the original technical documents, our Customer Service is always able to quickly and clearly identify the required information.